Frequently Asked Questions
What services does Ritz Charles provide?
Ritz Charles is a full-service event partner offering exclusive venues, chef-driven catering, bar services, rentals, personalized event planning by dedicated event specialists, and day-of event management. One team handles every detail for a seamless experience.
How early should I book my event?
Weddings often book 10–18 months out. Corporate and social events typically book 3–12 months out. Availability varies at Ritz Charles venues, so early inquiry is encouraged.
Can Ritz Charles cater at off-site locations?
Yes. Ritz Charles caters at partner venues including, but not limited to, The Bluffs at Conner Prairie, Artisan Acres Estate, the Indianapolis Central Public Library, Coxhall Gardens and Mansion, and the Indianapolis Motor Speedway. Ritz Charles also caters to venues with an open catering policy, private homes, and offices throughout Central Indiana.
Do you accommodate dietary restrictions?
Yes, the Ritz Charles culinary team provides custom menu solutions. We regularly accommodate dietary restrictions for vegetarian, vegan, gluten-free, dairy-free, nut-free and other dietary needs. Ritz Charles operates in a high-volume production kitchen that works with and processes many ingredients, including but not limited to peanuts, tree nuts, shellfish, soy, dairy, gluten, etc. Ritz Charles cannot guarantee against cross contamination.
How do I check event venues and date availability?
Submit the online Ritz Charles inquiry form with your date, guest count, and event type, or call 317-846-9158. Our team will respond within one business day with next steps.
Can I schedule a tour?
Yes! Tours are offered during business hours and by appointment only. Tours may be scheduled with an event specialist, who can be reached via the online inquiry form or via 317-846-9158.
What types of events do you host?
Ritz Charles hosts events large and small of all types, ranging from weddings to retirement parties to galas. Ritz Charles’ decades of experience allows us to easily accommodate and customize events with 50 – 2,000 guests in the central Indiana area.
Weddings
Do you offer all-inclusive wedding packages?
Yes. Ritz Charles’ wedding packages are inclusive of the ceremony, reception, catering, bar, rentals (chairs, tables, linens, china, glassware, silverware, dance floor, tents and draping), layout planning, day-of set-up and coordination. All elements are under one contract for ease of planning. One dedicated, experienced team handles everything from start to finish.
What day-of staff is included in Ritz Charles’ all-inclusive packages?
Each Ritz Charles wedding includes a dedicated, tenured event specialist to focus on customized planning. Wedding day features a ceremony attendant (if applicable) and reception manager to oversee setup, timeline execution, vendor coordination, and the entire guest experience. An in house culinary team and service staff executes all food and beverage prep, service and clean up.
Do you offer wedding tastings?
Yes. Ritz Charles invites contracted couples to a chef-led tasting event. The event includes up to four seats per couple to sample the chef’s selection of hors d’oeuvres, entrees, cake flavors, late night snacks and drinks. Although other options are available from the Ritz Charles menu, this event is a preview of the quality one can expect from Ritz Charles.
What is included with Ritz Charles rentals and décor?
Linens, chairs, tables, china, glassware and rental coordination, including delivery, set-up, and teardown are all provided within the all-inclusive wedding packages.
Can I bring in outside catering or desserts?
Ritz Charles provides all catering and bar services on-site and at all partner venues. Outside desserts may be allowed for a fee with approval.
Corporate Events
What types of corporate events does Ritz Charles host?
Ritz Charles hosts board meetings, all-day trainings, conferences, executive dinners, holiday parties, vendor shows, awards galas and large-scale corporate hospitality events. These events are hosted at our Ritz Charles venues, and partner venues across greater Indianapolis and Hamilton County. Ritz Charles also frequently caters to onsite offices and private properties.
Do you assist with AV and technology?
Yes. Ritz Charles coordinates A/V needs through trusted partners and ensures your layout and timeline accommodate presentations, staging, and lighting.
Do you offer off-site corporate catering?
Yes. Ritz Charles chef-driven catering is available for large-scale events, office lunches, retreats, conferences, and client meetings at locations across Central Indiana.
Do you accommodate dietary restrictions?
Yes, the Ritz Charles culinary team provides custom menu solutions. We regularly accommodate dietary restrictions for vegetarian, vegan, gluten-free, dairy-free, nut-free and other dietary needs. Ritz Charles operates in a high-volume production kitchen that works with and processes many ingredients, including but not limited to peanuts, tree nuts, shellfish, soy, dairy, gluten, etc. Ritz Charles cannot guarantee against cross-contamination.
Do you accommodate large events?
Ritz Charles specializes in high-volume events and regularly serves 500 to 1,000 guests for corporate events, sporting events, and galas. Trusted by Indianapolis’ premier DMC companies, Ritz Charles has the experience, resources, culinary capabilities, creativity, and services to handle Indianapolis’ largest-catered events and we do.
Do you accommodate small events?
Yes, Ritz Charles can accommodate events as small as 15 guests in our smaller Ballrooms spaces.
Special Events
(Galas, fundraisers, social celebrations, nonprofit events)What types of special events does Ritz Charles host?
Ritz Charles hosts galas, fundraisers, milestone celebrations, charity luncheons, and large social gatherings. Our variety of venues across greater Indianapolis and Hamilton County offer flexible layouts for events of all sizes.
What kind of planning support does Ritz Charles offer?
Ritz Charles Event Specialists collaborate with clients on menu, timeline, room flow, registration areas, rentals and audio visual to create smooth client and guest experiences.
What is included in a special event booking with Ritz Charles?
One single event contract with Ritz Charles includes the venue space rental, full-service planning support with an Event Specialist, chef-driven catering, bar service, rentals, setup, teardown, and a dedicated Day-of Manager.
Can Ritz Charles support theme-based or high-design events?
Yes. Menu and decor customization is a standard offering with Ritz Charles.
Do you offer spaces for large guest counts?
Yes. Many Ritz Charles venues accommodate 300–1,000+ guests, ideal for large fundraisers and galas. Our spacious venues feature a wide variety of areas that can be utilized for registration, auction tables, cocktail hour, seated dinners and event entertainment.
Catering
(On-Site & Off-site)What catering styles do you offer?
Ritz Charles offers chef-curated menus that range from plated meals to themed action stations, buffets, grazing tables, cocktail-style menus, and unique late-night bites. The culinary team has a trend-forward approach to menu planning to ensure a memorable experience, and sources fresh, local ingredients whenever possible to create its house-made menu items. Menu customization is always available to match personal preferences, event goals, and dietary needs.
Is food prepared on-site?
Yes. The Ritz Charles culinary team prepares food fresh and on-site at every venue to ensure quality and the best possible dining experience.
What is included with catering?
Catering by Ritz Charles includes a dedicated culinary team led by Johnson & Wales-trained Executive Chef Scott Deck, planning support by a tenured Event Specialist, day-of staff, rentals coordination, setup, teardown, and one transparent proposal.
Can you create custom menus?
Absolutely. The Ritz Charles culinary team offers tailored menus for brand-specific or dietary needs, cultural traditions, and creative concepts.
Do you provide bar service?
Yes. Ritz Charles provides full bar service including hosted, consumption-based, and cash bar options. Hosted bars often include tableside wine service, speciality cocktails, and champagne toasts.
Do you have experience catering large-scale events?
Yes. We regularly cater events for 500+ guests multiple times each year, with an average large-scale event serving approximately 650 guests. Our largest single event to date accommodated 6,342 guests. With over 40 years of high-volume catering experience, we are supported by a dedicated culinary and logistics team and led by a Johnson & Wales–trained Executive Chef, ensuring seamless execution at any scale.